Data handling & privacy

Play takes data handling seriously. Here's how your data is managed and protected.

Your data stays yours

• Data stored in Play belongs to your organization

• Play does not sell or share your data with third parties

AI and your data

When you interact with Play's AI (chat, building, co-workers):

• Your conversations and data are used to fulfill your requests

• AI co-workers access only the collections and integrations you explicitly connect to them

• Knowledge files are used to provide context-aware responses

Data snapshots

Play automatically backs up your data with nightly snapshots. Retention depends on your plan:

Integration data

When you connect external tools, Play accesses data through the permissions you authorize. Play only requests the permissions needed to function. You can revoke integration access at any time from the Integrations page.